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Business storytelling is a key communication skill for every leader. Being able to teach these skills makes you indispensable in your workplace. Master storytelling, a key skill for Chief Storytelling Officers, by becoming a certified story facilitator with Leadership Story Lab. We have been at the forefront of business storytelling since 2010.

Once you are certified, you will be able to facilitate storytelling on your own and help your clients and teams tell better stories! Become the trusted person your network turns to when they want an expert in authentic communication.

Karma Auden Headshot 2024

“I was looking for something to help me help others tell better stories. And Leadership Story Lab is really the only thing. All the other short courses help you tell stories. It's not how you help others tell stories. And so with my quest for turning accountants into storytellers, it made sense to do this. Even though I haven't met anybody from CSF in person, it feels like my own little family.”

-Karma, Chief Financial Officer, University of New England (AU)

Our Certified Story Facilitation training stands apart as a transformative leadership six-week experience. Unlike some conventional leadership courses, this program goes beyond theory, and requires participants to fully immerse themselves with their own stories and those of their peers.

Participants are guided through storytelling exercises and then lead their peers through similar activities. Each iteration is followed up with workshop-style feedback as well as a personalized response from our Founder and Chief Story Facilitator, Esther Choy. Participants learn about facilitation by experiencing it in action on two levels — both as the facilitator and as a storyteller.

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Learn more:

As a Certified Story Facilitation you will:
  • Access tools and frameworks for mining, refining and telling stories.
  • Hone your facilitation skills in comfortable, inspiring small group settings.
  • Equip yourself with facilitation best practices you can immediately apply to your context.
  • Receive customized individual coaching from Chief Story Facilitator Esther Choy.
  • Grow and learn in  the supportive Story Facilitator Community.
  • Have the option to join monthly sessions to continue learning new, structured content, brainstorm, and continue building your leadership skills.
Who should attend:

Independent coaches, consultants, professors, nonprofit managers, and other business leaders. A global program, we train Certified Story Facilitators from diverse backgrounds and across industries.  We’ve even trained CFOs, engineers, filmmakers, and many others including a facilitator who is on a quest to turn “accountants into storytellers!” What do they have in common? They all  share a passion for creating space for storytelling in their organization, on their teams, and with clients.

What sets us apart:
  1. Our training is interactive and exercise driven. Throughout the course, you will develop and tell 3-4 full stories. In addition, you will learn a signature team building storytelling exercise. Upon completion, you will have the rights to facilitate this exercise with others.
  2. Our class size is very small by design. This allows for meaningful discussion, feedback, and exchange between your peers and the lead facilitator. Our individual coaching element is also unique, providing customized feedback and support for you to reach your specific goals.
  3. Our course is a blend between learning the skills of storytelling and facilitation. This training affords the opportunity to hone both skill sets at once!
Time Commitment:
  • Four 2-hour virtual group sessions and two virtual 45-minute individual coaching sessions per level.
  • Prep work before each session.
  • A final facilitation project, where you will facilitate the signature exercise with a small group outside of class time.
Takeaways:
  • Repeatable tools and frameworks for refining and telling stories.
  • Rights to facilitate storytelling exercises with peers, colleagues, and clients.
  • Meaningful relationships with other professionals. 
  • New perspectives on storytelling, yourself and your own potential and creativity
Dates for next session:
  • Apply now to join our waitlist.
  • Once you join the waitlist, we will create a cohort and pair you with others with similar availability. Cohorts are intentionally small and generally consist of 3 - 6 individuals. 
  • We will propose dates and times that work for everyone in the cohort. Individual coaching is scheduled separately. 
  • The Certified Story Facilitator program meets virtually 4x over 6 weeks. Each session is 2 hours. Due to the small class size and interactive nature, attendance is mandatory at each session. 

Become a certified story facilitator today!

To learn more or apply for the program, please share your information with us. Thank you!

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Chuen Chuen Yeo Headshot

“Mastering a predictable process that unlocks creativity and passion was so transformational. As a content creator and writer, this process has given me what is necessary to communicate with impact and raise my influence. Working with Esther and the coursemates in a small, safe setting made the learning experience transformative as I pushed the boundaries. I received many insights and as a result, I am now a more confident and effective leadership story facilitator. This is opening up a strong pathway in my business.”

-YEO Chuen Chuen, Managing Director, ACESENCE Agile Leadership and Author of Leaders People Love

Leadership Story Lab’s story facilitator certification training gives you the tools and processes to mine ideas, refine stories, and tell them with purpose. Learn how to support others who are using these tools for the first time.

You will not only master the storytelling process for yourself, but also experience the way Leadership Story Lab’s experts facilitate storytelling. You’ll have the chance to craft and share stories during the training, thus understanding the process first-hand before you teach it.

Once you hone these skills, you’ll earn a Story Facilitator Certification and be ready to facilitate on your own!

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Level 1: Master of Story Construction

Focus on the anatomy of stories and how to structure story ideas into appropriate formats.

In Level 1, we learn how to help others shape their stories using the essential “IRS” structure:

  • Intriguing beginning
  • Riveting middle
  • Satisfying ending

We deeply explore ways to create suspense and surprise, ask good questions and listen aggressively. And of course, through four sessions together, we witness the power of storytelling as a group bonding experience.

Level 2: Master of Story Discovery

The art and science of idea exploration and cultivation.

In Level 2, we embrace the messy, creative process of cultivating stories and learn to uncover Passion DNA. Facilitators—and storytellers—don’t have to wait for the muse to arrive. The best ideas are right under the storytellers’ noses, waiting for the facilitator to discover them. All it takes is the right questions and frameworks.

“I now have a bigger set of golf clubs to work with in helping my clients share their stories. I can now be more nuanced in suggesting the right question at the right time and utilizing different exercises at different times to help my clients get more holes in one.”

- Donna Bauman, Senior MBA Admissions Counselor, Stratus Admissions Counseling

Level 3: Master of Story Synthesis

Learn to fuse disparate narratives into one coherent whole.

In Level 3, we look at stories from multiple angles, helping storytellers shift from one point of view to another. We facilitate storytellers’ ability to acknowledge their audience’s perspectives (especially when it diverges from the storytellers’ point of view!). And through the use of StoryPictures, we learn how to invite others to the conversation. We cultivate storytellers’ ability to use acknowledgement and visuals as common ground to inspire collaboration and aspire to a new future.

Each certification level includes:

  • Four 2-hour virtual small group coaching sessions that meet once a week over the course of a month.
  • Two 45-minute virtual individual coaching sessions with Esther Choy, Chief Story Facilitator.
  • Prep work before and in between each session and a final facilitation project.
  • Upon successful completion, training includes a content licensing fee as well as title of Leadership Story Lab Certified Story Facilitator.

Annual Membership includes:

  • Monthly sessions to continue learning, structured content, and many other perks.
  • Access to the supportive Leadership Story Lab Story Facilitator Community.

Start your Story Facilitator Certification today!

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Play Video

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Luawanna Hallstrom

“Regardless of whether it’s my story or my client’s story, the IRS model of intriguing beginning, riveting middle, and surprise ending has become a mantra for me. I just got a call from a large contractor who needed help to win a very critical vote. They needed to tell a story that voters could identify with. I’m living all of these things that I’ve learned through the story facilitators’ certification process, and I believe that together we can change the world, one story at a time.”

-Luawanna Hallstrom, Principal, Collaborative Communications,
Level 3 Story Facilitator

Meet Our Story Facilitators

Certified Story Facilitator

Our supportive community of story facilitators has seen the power of story and are now inspired to help others tell theirs. Congratulations to the recent graduates of Leadership Story Lab's Level 1: Master of Story Construction Certification, Level 2: Master of Story Discovery, and Level 3: Master of Story Synthesis.

Ahmed Alfadhel

Ahmed Alfadhel

Director
Strategy and Corporate Performance, BNET
Level 1 Story Facilitator
Karma Auden 2024

Karma Auden

Financial Storyteller,
and Chief Financial Officer
University of New England (AU)
Level 3 Story Facilitator
Donna Bauman

Donna Bauman

Senior MBA Admissions Counselor,
Stratus Admissions Counseling
Level 3 Story Facilitator
Chuen Chuen Yeo

Yeo Chuen Chuen

Managing Director,
ACESENCE Agile Leadership Coaching and Training
Level 2 Story Facilitator
Michelle Dahlenburg

Michelle Dahlenburg

Lecturer,
Texas State University and
Independent Audio Producer
Level 1 Story Facilitator
Anthony Do-3

Anthony Do

Filmmaker and Storyteller,
Level 1 Story Facilitator
Monica Dominguez

Monica Dominguez

Personal Lines Executive,
USAA Property & Casualty Insurance
Level 1 Story Facilitator
Kelsey Eichhorn-Allen

Kelsey Eichhorn-Allen

Partner,
Collaborate & Eight
Level 1 Story Facilitator
Eileen Elledge

Eileen Elledge

Executive Speech Coach,
Speaking Excellence
Level 1 Story Facilitator
Rose Fealy

Rose Fealy

Chief Administrative Officer
and CFO,
The Society of Actuaries
Level 1 Story Facilitator
Carol Foley

Carol Foley

Tax & Estate Planning Professional
Level 1 Story Facilitator
Gina Fong

Gina Fong

Consumer Anthropologist,
Fong Insight
Level 2 Story Facilitator
Elaine Gast Fawcett

Elaine Gast Fawcett

Founder & Principal PhilanthroComm,
Strategy and Communications for Foundations and Giving Families
Level 1 Story Facilitator
Vadivu Govind 2024

Vadivu Govind

Founding Director,
Inner Wealth
Level 1 Story Facilitator
Luawanna Hallstrom

Luawanna Hallstrom

Principal,
Collaborative Communications
Level 3 Story Facilitator
Leigh Janis

Leigh Janis

Vice President,
Sales and Customer Experience,
Production Solutions
Level 2 Story Facilitator
Reena Kansal

Reena Kansal

Chief Operating Officer
and Story Facilitator,
Leadership Story Lab
Level 3 Story Facilitator
Tricia Kim

Tricia Kim

Brand Marketing Educator,
Level 1 Story Facilitator
Bernhard Krieg

Bernhard Krieg

Independent Investor,
Level 1 Story Facilitator
Michelle Lopez

Michelle Lopez

President & Founder,
Next Gen Latinos, LLC
Level 3 Story Facilitator
Samara Makinsi

Samara Makinsi

Director, Special Programs,
P&C Chief of Staff,
USAA,
Level 1 Story Facilitator
Chris McAuley

Chris McAuley

Founder & Owner,
MCAVOY Inc.,
Level 2 Story Facilitator
Bryce McNabb2

Bryce McNabb

Recruiter ST,
Apex Systems
Level 1 Story Facilitator
Arlene Milon 2

Arlene Milon

Executive Director,
Renew the 'I do’ Foundation
Level 2 Story Facilitator
Amy Moore

Amy Moore

Executive and Team Coach,
and Writer of Teaching Cases
Level 1 Story Facilitator
Kristi Mork

Kristi Mork

Sales Trainer,
UKG
Level 1 Story Facilitator
Loretta Nyhan

Loretta Nyhan

Amazon Charts bestselling novelist,
Lake Union and
HarperCollins Publishing
Level 1 Story Facilitator
Reggie Polk 2025

Reggie Polk

Customer Outcomes Delivery Manager,
ServiceNow
Level 1 Story Facilitator
Erin Porteous

Erin Porteous

Chief Executive Officer,
Boys & Girls Clubs of Metro Denver
Level 1 Story Facilitator
Saif Rahman

Saif Rahman

Program Manager,
Nesma High Training Institute, Nesma and Partners
Level 1 Story Facilitator
Rissa Reddan

Rissa Reddan

Partner & Chief Marketing Officer,
West Monroe
Level 1 Story Facilitator
Chuck Rohrig

Chuck Rohrig

Executive Director, P&C Advocacy
USAA
Level 1 Story Facilitator
Alessandra Rolffs-2024

Alessandra Rolffs

Writer, Editor, Content Manager
Leadership Story Lab
Level 1 Story Facilitator
Matthew Rowley

Matthew Rowley

Director, Executive Operational Planning
USAA
Level 1 Story Facilitator
Eugene Toh

Eugene Toh

Director, Enterprise Singapore
Chief Commercial Officer, Energy Market Authority (Singapore)
Level 2 Story Facilitator
Jackie Wei Green

Jackie Wei Green

Americas Head of Communications,
Arup
Level 1 Story Facilitator
Eugene Toh Headshot

"Being a certified story facilitator has brought meaning to my professional relationships, allowing me to support others in their personal journey and find new perspectives in life."

-Eugene Toh, Director, Enterprise Singapore, Chief Commercial Officer

Better Every Story

Leadership Transformation through Storytelling

"This is an amazing and insightful post! I hadn’t thought of that so you broadened my perspective. I always appreciate your insight!" - Dan B.

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